FAQ’s

  • In Australia, you can directly access a physiotherapist without a referral from a doctor. However, some insurance providers or specific programs may require a referral for coverage (such as an EPC referral for medicare), so it's best to check with your insurance company or relevant organisation beforehand.

  • Physiotherapy, also known as physical therapy, is a healthcare profession focused on improving and restoring physical function, mobility, and overall well-being. It involves the assessment, diagnosis, and treatment of a wide range of musculoskeletal, neurological, and cardiorespiratory conditions through various therapeutic techniques.

  • Physiotherapy aims to alleviate pain, improve mobility, restore function, and enhance quality of life. Through tailored treatment plans, physiotherapists utilize techniques such as manual therapy, exercise prescription, electrotherapy, acupuncture, and education to address specific needs and goals. They work closely with patients to facilitate recovery, manage chronic conditions, and prevent future injuries.

  • The number of physiotherapy sessions required varies based on your condition, severity, individual progress, and treatment goals. Your physiotherapist will assess your needs and develop a personalised treatment plan, which may include an estimated number of sessions. Regular reassessments will help determine the effectiveness of the treatment and the need for further sessions.

  • Physiotherapy can address a wide array of conditions, including back and neck pain, sports injuries, joint and muscle conditions, post-surgical rehabilitation, neurological disorders, respiratory conditions, and more. It can also be beneficial for promoting overall fitness, injury prevention, and enhancing performance in sports and activities.

  • Generally, an initial assessment session may last 40 minutes while subsequent treatment sessions typically range from 30 minutes. The duration will be determined by your therapist based on your individual needs and insurance coverage.

  • Physiotherapy services are typically covered by private health insurance plans in Australia. The coverage extent may vary depending on your insurance provider and the specific policy you have. Medicare provides limited coverage for physiotherapy under certain circumstances, such as chronic conditions through the Enhanced Primary Care (EPC) program or for eligible veterans.

  • If you believe any documentation you may have will contribute to the treatment and care of your injury don’t hesitate to bring them in. We always take all information with consent and store securely on our system.